Delivery Policy

Last updated on the 2nd of March 2022.


Thank you for visiting Skoolkai. This page details the terms and conditions of our Delivery Policy.

Orders placed here are prepared and served to students in their respective school canteens. There is no “shipping” of actual goods.


All orders should be placed for dates after today (9am cut off time). Orders are not processed on weekends or holidays.


We will send you an email confirmation when you have placed your order, along with instructions. You/your child can pick up the order on the time as detailed in the order. You/child can confirm by mentioning their name.


If you have any further questions or would like more help, please don’t hesitate to contact us at

Return Policy

As our online shop is for food purchases, we do not do any product refunds or returns on the site. Any issues with our products can be brought up to the store/shop/canteen.

For your online wallet, we will be able to refund existing funds with a small fee.

Refunds do not include any handling charges. Handling charges are not refundable. Any amounts refunded will not include the cost of handling.

To follow-up on the status of your return, please contact us at